Shipping and Delivery Policy

Last updated: September 2026

Thank you for shopping with All Faith Inspired - Rooted in Christ.

We are grateful that you have chosen to support our Christian clothing brand. Every order helps us continue our mission of creating meaningful apparel that allows people to express their faith, share the message of Christ and carry His Word wherever they go.

Please read our shipping policy below before placing your order.

ORDER PROCESSING

Once your order has been placed, you will receive an order confirmation email using the email address provided at checkout.

Please allow approximately 2-3 working days for your order to be processed before dispatch.

Some of our products may be made or printed especially for you. These items may require additional processing time before they are ready to be shipped.

Working days are Monday to Friday, excluding UK bank holidays.

During busy periods, new product launches, sales, Christmas and other public holidays, processing times may be slightly longer than usual.

UK DELIVERY

We currently deliver throughout the United Kingdom.

Estimated standard delivery after dispatch is approximately 3-5 working days.

Please note that processing time and delivery time are separate. For example, an order may require 3-5 working days to be prepared before it is handed over to the delivery carrier.

Delivery estimates are provided as a guide and are not guaranteed.

SHIPPING COSTS

Shipping charges, where applicable, will be calculated and displayed at checkout before you complete your purchase.

From time to time, All Faith Inspired may offer free delivery promotions. Any applicable terms or minimum order values will be clearly displayed on our website or at checkout.

ORDER TRACKING

Where tracking is available, you will receive a shipping confirmation email containing your tracking information once your order has been dispatched.

Please allow some time after receiving your dispatch confirmation for the carrier's tracking system to update.

You may also use the Track Your Order section on our website, where available, to check the latest status of your order using your order details.

MULTIPLE PACKAGES

Depending on the items purchased and the fulfilment location, your order may occasionally arrive in more than one package.

If your order is split into multiple shipments, you may receive separate tracking information for each package.

There should be no additional shipping charge to you solely because we have chosen to split your order into multiple packages.

DELIVERY DELAYS

We work hard to ensure orders reach our customers as quickly as possible. However, circumstances outside our reasonable control may occasionally cause delays.

These can include carrier delays, severe weather, public holidays, high seasonal demand, customs issues where applicable, strikes or other disruptions to delivery services.

If your order is taking longer than expected, please check your tracking information first. If you still require assistance, please contact our customer service team and provide your full name and order number.

INCORRECT SHIPPING INFORMATION

Customers are responsible for ensuring that the delivery information entered at checkout is complete and accurate.

Please carefully check your:

  • Full name
  • House/building number and street
  • Town or city
  • Postcode
  • Email address

If you notice an error after placing your order, please contact us as soon as possible.

We cannot guarantee that an address can be changed once an order has entered processing or has been dispatched.

If an order is returned to us because an incorrect or incomplete delivery address was provided, additional shipping charges may apply if you request the order to be resent.

LOST OR MISSING ORDERS

If your tracking information shows that your parcel has been delivered but you cannot locate it, please check around your property, any designated safe place and with other members of your household or neighbours where appropriate.

You should also check any delivery photograph or instructions provided by the carrier.

If you are still unable to locate your parcel, please contact us so we can assist you with the next steps.

Please note that reporting an issue does not automatically mean that an order is considered lost. We may need to investigate the delivery with the relevant carrier.

Your statutory consumer rights are not affected.

DAMAGED ITEMS

We take care to ensure your order reaches you in good condition.

If your item arrives damaged or you believe you have received an incorrect item, please contact us as soon as possible after delivery.

Please include:

  • Your order number
  • Your full name
  • A description of the issue
  • Clear photographs of the item and, where relevant, the packaging

We will review the issue and advise you of the appropriate next steps.

INTERNATIONAL SHIPPING

At present, All Faith Inspired ships within the United Kingdom only.

We hope to introduce international delivery as our brand grows. Any future international shipping options will be displayed on our website and at checkout when available.

RETURNS AND REFUNDS

Shipping and delivery issues relating to a return or refund are also subject to our Returns & Refund Policy.

Please read our Returns & Refund Policy before returning an item. Do not send an item back without following the return instructions provided on our website or by our customer service team.

Nothing in this policy is intended to limit your statutory rights under applicable UK consumer law.

CONTACT US

If you have any questions about your delivery or need help with an order, please contact the All Faith Inspired Customer Service Team through the contact details provided on our website.

When contacting us about an existing order, please include your order number so we can assist you more efficiently.

Thank you for supporting All Faith Inspired - Rooted in Christ.

Wear your faith. Share His Word. Stay Rooted in Christ.